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en:b-admin-guide:n-faq [2018/03/05 13:39] support@geliossoft.ru |
en:b-admin-guide:n-faq [2021/07/07 13:24] |
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| - | ====== FAQ ====== | ||
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| - | === I'm trying to add an object. I configure it to the right server and port, but the object does not respond, what's the reason? === | ||
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| - | Sometimes such a problem arises in users in case of incorrect data input. You need to reconfigure the connection parameters: | ||
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| - | * IP - 95.163.120.190; | ||
| - | * Port: 20119 (each port has a different port for each hardware, you can find the list of ports and protocols for transferring data to them in the administrator panel when creating the object or by [[http://www.geliossoft.com/gps-tracking-devices|link]]); | ||
| - | * Object identifier (usually IMEI equipment, serial number, etc.). | ||
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| - | === I want to change the customization logo. In the case of a bad result, how can I return to the initial parameters? === | ||
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| - | After saving, the selection field Delete appears under your logo. It is necessary to check the box, save and this item will be restored to the original state. | ||
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| - | === What is the new algorithm for fuel calculation? === | ||
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| - | We implemented an improved mechanism to process fuel readings. To use it, you need: | ||
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| - | - Go to the Objects tab in the Administrator panel http://admin.geliospro.com/; | ||
| - | - Go to Fuel Consumption; | ||
| - | - Mark the items Use a new algorithm to calculate fuel and Use filtration for fuel calculation; | ||
| - | - In the Use filtration for fuel calculation field, specify a value from 1.5 to 2 (selected empirically); | ||
| - | - Calculate the approximate average fuel consumption per minute (data taken during the trip with the normal speed for the object); | ||
| - | - In the Maximum fuel consumption field for the period (7 liters by default), specify the previously calculated consumption, multiplied by 2; | ||
| - | - In the Refueling algorithm step period field (300 seconds by default), enter 60. | ||
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| - | === How to create a sensor and add it to the report? === | ||
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| - | To create a sensor, you need to select the item "Sensors" (6th icon) in the administrator panel http://admin.geliospro.com/backend/units/index in front of the desired object. When creating the sensor, the following fields must be filled in: | ||
| - | * Type - Specify the type of sensor. In this case, a temperature sensor; | ||
| - | * Name - Set the name of the new sensor; | ||
| - | * Parameter from the message - Specify the parameter to be used by the sensor. The list of parameters is determined based on the messages sent by the device. Each device has its own parameters; | ||
| - | * Measurement unit - Specify the value to be attached to the information received (example: liters (liters), km (kilometers), etc.); | ||
| - | * Display - Allows displaying the name and value of the sensor in the user interface in the tooltip on the object. | ||
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| - | Once the sensor is created, you need to add it to the report to be displayed there. To add a sensor to the report, you should: | ||
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| - | * Create/edit a report template in the Administrator panel http://admin.geliospro.com/backend/templatereports/index | ||
| - | * Add/edit the table. You can also add the sensor to the graph as well. | ||
| - | * In the logics tables (not in all), there is "Sensor name" item at the bottom of the list, by clicking on which the input field will appear. | ||
| - | * Enter the sensor (exact) name in this field. | ||
| - | * Once everything is saved and monitored, this sensor will be displayed in the report. | ||